CRC - The Compliance Experts are working with domiciliary care providers to assist them in ensuring compliance with the regulatory environment of domiciliary care.
Providers in this sector are aware that it is both a challenging and a demanding business that can also be rewarding. The Care Quality Commission (CQC) that took over from the Commission for Social Care Inspection in April 2009 regulates domiciliary care providers in England under the Health and Social Care Act 2008.
In March 2016 there were 10,176 regulated providers of domiciliary care operating in the UK, representing a 3.6% increase compared to March 2015
CQC regulatory functions are carried out through direct inspection, data analysis and other checks. It has various powers of enforcement as laid out in the Health and Social Care Act 2008. These powers range from suspension or cancellation of registration, through to criminal prosecutions.
The Health and Social Care Act 2008 received numerous amendments via new regulations in November 2014, in response to the Francis Enquiry. Entitled the Fundamental Standards of Quality and Safety, the new standards cover the conduct and level of training of care providers, the protection of service users and the character and candour of directors
The Government has introduced the Care Certificate, which will be administered jointly by Skills for Care and Health Education England, and replaced the existing National Minimum Training Standards and the Common Induction Standards in England.
Both the Care Certificate and the changes to the Health and Social Care Act came into force in April 2015
CQC previously inspected providers of regulated activities against a judgment framework of compliant or non-compliant. A new system was introduced in October 2014, with new classifications: Outstanding, Good, Requires Improvement or Inadequate.
By 1st of April 2016, CQC had inspected 2,640 registered locations providing domiciliary care under the Fundamental Standards. This represents 31% of all registered locations providing domiciliary care.