ABOUT US

About Us

About Us

Who We Are and What We Do?

Compliance and Risk Consultancy (CRC) is the umbrella business organisation for five specialised subsidiary organisations: CRC Real Estate, Property Investors Consortium (PIC), Compliance Training Academy (CTA), Legal Complaints Services (LCS) and Consumer Protection Bureau (CPB). 

Trading under “The Compliance Experts”, CRC is a one-stop shop compliance and risk management consultancy headquartered in Central London. Our team is comprised of experts in governance, law, compliance, risk, training, and consumer protection. We help our clients to improve and maintain compliance with all their regulatory, statutory and contractual obligations and improve their customer experience. 

We also provide all the tools and legal competence necessary to assess and monitor compliance and assist clients managing risks. All under one roof. 

Our team together has over 75 years of experience of designing, implementing and managing comprehensive compliance strategies in a range of fields, from rail franchises to renewable energy. 

A Customer-Built Service

CRC Group of companies provide a bespoke service to clients, combining products and services to meet their needs, from a range including: 
  • Risk assessment and mitigation
  • Selection, implementation and supervision of Quality Management Systems
  • Compliance auditing
  • Design of compliance surveillance and reporting systems 
  • Tailor-made training
  • Customer research programmes
  • Complaints handling
  • Contractual disputes and disputes resolutions

CRC takes pride in its management and leadership team that brings together a group of highly qualified and experienced individuals with expertise in the fields of governance, law, compliance and risk.  

With a combined 75 years of experience in the business, the members of the team have worked on:
  • Supervising compliance with public transportation regulations
  • Monitoring compliance with national and international codes of practice
  • Managing complex rail franchise agreements
  • Designing and implementing bespoke compliance monitoring in renewable energy
  • Engaging in disputes resolutions
  • Monitoring and managing compliance in the utilities sector

Our Mission

We envision a business environment where our clients and businesses at large aim to achieve success with integrity, fairness and a high standard of ethical behaviour in equitable markets.

Our Vision

As an enabler to businesses, we strive for excellence in everything we do to assist our clients to:
  • Improve management efficiency 
  • Optimize customer value 
  • Increase the average transaction value and the number of transactions per customer 
  • Use best practices to drive performance, productivity and profits.
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