Being rated for “outstanding service” by the Care Quality Commission (CQC) is the ambition and goal of every health and social care provider. But what happens if they rate your services as “Inadequate”?

-      Scrutinize the Inspection report to identify whether the breaches in HSCA 2008 are fully justified

-      Appeal

-      Challengethe inspection report if deemed necessary

-      Prepare factual accuracy comments on draft inspection reports to secure amendments and get ratings reassessed

-      Prepare evidence-based representations to Notices of Proposals to suspend or cancel registration

-      Respond to or challenge Warning Notices

-      File formal complaints

-     Conduct mock verification audits like CQC

With an adverse CQC report, you may find that some local commissioning authorities will be reluctant to contract with your organisation, particularly if your company is placed under special measures.

This will obviously jeopardise not only your revenue – but also your reputation. 

Contact us for an appointment and see how we can work together to improve the wellbeing of your health or social care organisation.