Our Mission
We envision a business environment where our clients achieve success with integrity, fairness and a high standard of ethical behaviour in equitable markets.
Our Vision
We enable businesses to succeed, striving for excellence in everything we do, including:
◾Improving management efficiency
◾Optimizing customer value
◾Increasing the average transaction value and the number of transactions per customer
◾Using best practices to drive performance, productivity and profits
All your compliance solutions, under one roof
CRC (Compliance and Risk Consultancy) is the umbrella business organisation for five specialised subsidiary organisations:
◾(PIC) CRC Real Estate, Property Investors Consortium
◾(CTA) Compliance Training Academy
◾(LCS) Legal Complaints Services
◾(CBP) Consumer Protection Bureau
Consider us your one-stop shop for compliance and risk management. Headquartered in Central London, our teamcomprises qualified risk managers, experts in governance, law, compliance, risk, training, and consumer protection, compliance auditors and experts on consumer research and due diligence techniques.
We improve and maintain compliance with all our clients’ regulatory, statutory and contractual obligations and improve customer experience. We also provide all the tools and legal competence necessary to assess and monitor compliance and assist clients managing risks.
A team with over 75 years’ experience
We have worked successfully across a range of sectors, including the surveillance of codes of practice in energy efficiency, the management of complex rail franchise agreements, auditing compliance and monitoring marketing and advertising.
Let us introduce ourselves – meet our team.
Service that’s built around you
CRC Group of companies provide a bespoke service to clients, combining products and services including:
◾(PIC) CRC Real Estate, Property Investors Consortium
◾(CTA) Compliance Training Academy
◾(LCS) Legal Complaints Services
◾(CBP) Consumer Protection Bureau
◾Risk assessment and mitigation
◾Selection, implementation and supervision of Quality Management Systems
◾Compliance auditing
◾Design of compliance surveillance and reporting systems
◾Tailor-made training and solutions
◾Customer research programmes
◾Complaints handling
◾Contractual disputes and disputes resolutions
◾Identifying and piloting compliance tools
◾Designing, implementing and supervising Improvement Plans
◾Market surveillance and reporting
◾Mystery shopping
CRC takes pride in our management and leadership team. Here’s a taste of our specialist skills:
◾Supervising compliance with public transportation regulations
◾Monitoring compliance with national and international codes of practice
◾Managing complex rail franchise agreements
◾Designing and implementing bespoke compliance monitoring in renewable energy
◾Engaging in disputes resolutions
◾Monitoring and managing compliance in the utilities sector
Want to find out more?
Our dedicated Service Delivery Director will work with you from day one to ensure your business achieves and maintains compliance
