Who We Are and What We Do?
Compliance and Risk Consultancy (CRC) is the umbrella business organisation for five specialised subsidiary organisations: CRC Real Estate, Property Investors Consortium (PIC), Compliance Training Academy (CTA), Legal Complaints Services (LCS) and Consumer Protection Bureau (CPB).
Trading under “The Compliance Experts”, CRC is a one-stop shop compliance and risk management consultancy headquartered in Central London. Our team is comprised of experts in governance, law, compliance, risk, training, and consumer protection. We help our clients to improve and maintain compliance with all their regulatory, statutory and contractual obligations and improve their customer experience.
We also provide all the tools and legal competence necessary to assess and monitor compliance and assist clients managing risks. All under one roof.
Our team together has over 75 years of experience of designing, implementing and managing comprehensive compliance strategies in a range of fields, from rail franchises to renewable energy.
A Customer-Built Service
- Risk assessment and mitigation
- Selection, implementation and supervision of Quality Management Systems
- Compliance auditing
- Design of compliance surveillance and reporting systems
- Tailor-made training
- Customer research programmes
- Complaints handling
- Contractual disputes and disputes resolutions
- Supervising compliance with public transportation regulations
- Monitoring compliance with national and international codes of practice
- Managing complex rail franchise agreements
- Designing and implementing bespoke compliance monitoring in renewable energy
- Engaging in disputes resolutions
- Monitoring and managing compliance in the utilities sector
Our Mission
Our Vision
- Improve management efficiency
- Optimize customer value
- Increase the average transaction value and the number of transactions per customer
- Use best practices to drive performance, productivity and profits.
