Board of Directors

CRC Chairman and CEO
Yousouf Jhugroo is the Founder of CRC and its five sub-divisional group of companies.
Former CEO of the Institute for Consumer Protection (ICP) - a Consumers International Member organisation, Yousouf has over 20 years’ experience in the world consumer movement. Yousouf has ran various training workshops on Consumer Education in Africa and has been a visiting Lecturer at the Mauritius Institute of Education (A Government Teachers’ training institution, part of the University of Mauritius).
As a Consumer Advocate, Yousouf has served on various Government Boards, such Central Water Authority, Central Electricity Board and the Mauritius Meat Authority
Yousouf is a certified Real Estate Manager from the Dubai Real Estate Institute, a division of Dubai Land Department.
Fellow of the International Compliance Association (ICA), Yousouf has held senior compliance and contracts’ management positions in the railway industry and was Head of Compliance for a national regulatory body in the UK energy efficiency sector. He has also been a senior associate of many NGOs such as the International Baby Foods Action Network (IBFAN). He also served as Baby Friendly Hospital Initiative Consultant for UNICEF and Governments Health Authorities in various countries of Africa.
Yousouf has studied LLM with the University of Law and MSc in Health Services in UK

Senior Consultant
Jonathan has extensive experience in the Utilities sector and is currently on the Leadership Team at a London city-based Consultancy and Advisory firm. As well as a background in Operations, Policy and Regulation, Jonathan has managed a number of Government policy implementation programmes.
Jonathan has both UK and international experience having worked in Taipei, Tokyo, Brussels and Delhi. Clients include the Department of Energy and Climate Change (DECC), Office of Communications (OFCOM), Office of Gas and Electricity Markets (OFGEM) and the Japanese Ministry for Environment as well as a number of large multi-nationals.

Dr. Heba Shaheen
Non-Exective Director (Overseeing CRC Middle East)
Holder of a PhD in Law from London School of Economics (LSE), Dr Heba Shahein has 25 years of experience in research, strategic planning and leadership and practicing law. She has been a visiting Lecturer in EU Competition Law and English Contract law at King’s College London (KCL) since 2012 where she also studied for her postgraduate diploma. Dr Shahein has a Master’s in law (LLM) from Amsterdam University.
Dr Shahein was also Vice Chairperson of the Egyptian Competition Authority (ECA) from 2007-2011.
In addition to her academic achievements, Dr Shahein provided consultancy services to the World Bank on reforming laws. She was involved in various projects for government and regulatory bodies in Brazil, Colombia, Egypt, Kuwait, Oman, Thailand and the UK.
Dr Shahein has provided training to project leaders and executives of the National Broadcasting and Telecommunications Commission in Thailand; she was also provided technical assistance for the reform of laws to the Public Authority for Consumer Protection (PACP) in London and Oman. In 2015, Dr Shahein provided legal services and technical legal advice on reform of merger control rules to the Egyptian Competition Authority.
Dr Shahein is a specialist in corporate, commercial, EU and competition laws.
Based in London, Dr Shahein is Egyptian and she speaks fluently English, French and Arabic.

Paul Reed
Marketing and Brand Director
Paul - A track record across full marketing spectrum that demonstrates unswerving commitment and passion for uncovering consumer insights and delivering innovative marketing campaigns. His experience covers a multi sector background across travel, leisure, tourism, energy, transport and not-for-profit.
He is also a brand and marcomms lead marketer both on ROI commercial led launch activity and relaunch change management programmes including ROE (return on engagement) led digital CRM activity.
Paul has a rich and successful career to date that is based on never settling for the status quo - generating cut through strategies that rapidly increase market share, brand reputation (brand net promoter score), improving customer experience and initiatives that drive growth.
Programme Managers

Sonny Waheed
Senior Digital Marketing Consultant
Sonny is a Senior level marketeer with a 20 year career spanning technology, entertainment, telecoms, and software businesses. He specialises in reinvigorating brands, developing new markets and business streams, enhancing market position within established markets, and establishing customer-valued market differentiation. Having recently left the corporate world, Sonny is the co-owner of one of UK's leading esports teams, Vexed Gaming, and runs a consulting practice helping start-up/early stage growth businesses optimise their performance and drive sustainable and profitable growth.
Sonny has joined CRC team to oversee our change in management structure and the optimisation of our resources for the benefits of our clients and staff. Sonny works across all six companies of the CRC group of companies.

Dr. Eric Warner
Associate Director of Programmes
Having served as CRC Chairman for two years, Dr. Eric Warner Founder and Managing Director of Absail Partners Ltd- has been appointed as Associate Director of Programmes to spearhead CRC’s various investment programmes through our three subsidiary companies- CRC Africa, CRC Real Estate and PIC.
Former Co-CEO and Head of Investor Relations for Altius Associates Ltd, and a member of the Altius Board, Eric served as Managing Director, EMEA of Sail Capital Partners Ltd - a US based venture capital firm focusing on sustainable technology and cleantech companies.
Eric worked for ten years with Mercer Ltd, the international consulting practice, as Head of European Private Equity and M&A. He has substantial corporate finance experience from his work in investment banking, previously holding senior positions at Société Générale, NatWest Markets, and Security Pacific Hoare Govett, where he specialized in capital markets and Financials Institutions coverage.
Eric graduated from Yale University and has a DPhil from Oxford.
Legal Team

Nowrin SabaKalam
Legal Consultant
Nowrin is an Inner Temple Barrister with proven experience in client management, training young professionals and giving legal advice. She is also a trained and certified Mediator for Civil and Commercial Disputes. After obtaining her Law degree from Warwick University, ranking 9th in the UK, Nowrin completed her masters on Civil Litigation and Dispute resolution and Bar-at-law from City University London, as an Inner Temple member. Her specialisations include professional and medical negligence, Islamic law, family law, civil and commercial disputes and ADR.
Nowrin’s work experiences include, but not limited to client interviewing, handling complaints and drafting statements. Her clients include Blackfriars Settlement, Lexmark associates and National Centre for Domestic Violence. She also worked as a Law lecturer and professional skills trainer at BPP University London. She worked extensively for constitutional rights and for victims of domestic violence in Bangladesh.

Joy Savill
Legal Service Director
With a solid law background specialising in Property Law and Private Client (Trusts, Wills amongst others), Joy has been a Partner in a legal firm as well as heading up the property department, serving as Compliance Officer (Legal Practice). Joy’s long working experience also includes dealing with business continuity and development of working systems. After spending many years in private practice, Joy has worked in the law department of a local authority where she availed of the opportunity to explore how the public sector compares with private sector. The experience has broadened her knowledge and understanding, which has provided her an interesting contrast.

Farah Hossenbux
Senior Legal Compliance Consultant
With over a decade experience in financial services and corporate law, Farah is a qualified Compliance Legal Counsel and a proficient and tenacious barrister with international private practice and in-house experience.
A sharp problem solver, Farah is highly skilled in assessing regulatory risk, compliance obligations, oversight, business change and management alongside corresponding financial regulations and directives. She has comprehensive knowledge on compliance matters across a variety of finance products at multiple levels of commerce and is able to quickly absorb and navigate complex financial services documentation and contracts, providing sound assessments of commercial and compliance exposures.
Senior Legal Counsel
Fezal Khan Boodhoo has joined the CRC Group to provide his expertise to the multi-faceted services of the group, including compliance and in particular with dispensing training on Islamic banking. He will also assist in drafting and overseeing the implementation of national legislations that incorporate the requirements of the WHO-UNICEF International Code to protect breastfeeding against unethical marketing practices.
Barrister-at law and Certified Master Life Coach, Fezal Khan is also a Mediator in divorce and family matters.
Fezal Khan was born in Mauritius where he completed his secondary education. He completed his higher education in London, where he read law at the University of London. Fezal Khan also holds an MA in Islamic law from Middlesex University and a postgraduate qualification in Islamic Banking and Insurance. He currently lives in Mauritius where he practices law. He has served as a councillor for the City Council of Port Louis from 2005-2010.
Fezal Khan has also authored two books and has written several academic papers which are aimed at bridging gaps between communities and reconciling traditional values with modernity.
For the past 25 years, Fezal has been an active member of the local community and has been involved in social and community works. Fezal Khan is also a public speaker and currently works with several local NGO’s and youth organisations.

Shaffick Hamuth
A Professional of multiple talents
Economist and a serial entrepreneur, Mohammed Shaffick Hamuth has served as Senior Investment Advisor and Manager to the Board of Investment (BOI) of Mauritius, (now renamed as the Economic Development Board). Shaffick is well-grounded in the essence of all economic sectors and is fully conversant with legislation and government policies on immigration, investment, business facilitation, foreign property acquisition including IRS, RES, PDS and now Smart Cities, renewable energy and agribusiness, among others.
Versatile and fully knowledgeable with business permits and licenses, Shaffick has developed excellent professional rapport with both public and private sectors, including foreign investors.
His major achievements include amongst others, being instrumental in the delivery of over 5,000 occupation/residence permits to both investors and professionals, has assisted in the implementation of projects such as hospitals, hotels, recycling and manufacturing units, dairy farms, Freeport operations, ICT/BPO companies, real estate projects, etc.
Additionally, Shaffick has played a major part in some key policy decisions on government budgets, policy reform papers, and legislations/regulations to streamline the business environment. His contribution has helped improving the ranking of Mauritius in the Doing Business Report of the World Bank from the 49th position in 2007 to the 17th place in 2010 as well as enabling the BOI to win Top Reformer Awards and attracting higher FDI inflows during the period 2004 to 2011.
As a prolific writer, Shaffick initiated the BOI Newsletter and acted as its editor. He helped producing promotional materials as well as drafting speeches for the Chairman, the MD, Ministers and even the Prime Minister and the President of the Republic.
Shaffick has also worked on World Bank assignments. He holds an MSc in Public Policy and Management from CeFiMS, University of London and a BA Economics & Political science from University of Baroda, India as well as a diploma in Editing and Journalism from London and from Mumbai, India.
He has acted as Editor of News on Sunday, and as Business/Economic Writer for Le Défi Media Group. He is a guest writer for several publications such as Diplomacy and Beyond (India). As a business Consultant, he currently assists foreign investors and professionals in the migration process to Mauritius
Management

Adam Pondor

Ragia Elbebawi

Roomiza Hasan Miyan
Compliance Training Academy General Manager
Graduated as LLB (with Honours) at the University of East London, Roomiza Hasan Miyan has been appointed to oversee CRC operations in Mauritius and Africa. She is also a director and MLRO of the Financial Services Commission’s licenced company, MSIM Ltd.
Roomiza has worked in the financial services sector for nearly a decade and is well conversant with the compliance and regulatory requirements of companies in this sector.
At the start of her career, Roomiza worked as an Investigator for the Independent Commission Against Corruption (ICAC). She conducted investigations into corruption cases, money laundering offences and compiled reports for use by the Public Prosecutor.
Member of the prestigious Grays Inn and ICSA- the Governance Institute, London, Roomiza is currently the Director of Accuance Ltd, a company duly licensed to provide company secretarial services to domestic companies in Mauritius.

Geeta Tekchandani
Service Delivery Directors

Mark Wood

Carole Pitkeathley
A customer experience professional and compliance and standards expert with over 20 years’ experience in the utilities sector. As a consultant, she works extensively in the utility and renewable energy sectors auditing, managing and monitoring compliance and risk and improving the customer experience, working with companies such as Northern Gas Networks, National Grid and South East Water and infrastructure companies such as Enterprise, Skanska Utilities, Morrisons and Balfour Beatty Utilities. A former chair of a BSI Standards Committee, Carole has held senior positions in regulatory bodies and consumer advocacy organisations and holds board positions in national and regional charities.

Kasper Wallet

Nasseem Pondor

Faris Mubarek
- Data Security gap analysis, Internal, External and third party Audit
- Consultation, to tailor the most appropriate Data Security solution for each client
- Review of business continuity risks in the context of both Cyber and physical security
- ISO 27001/9001 Implementation and business processes to mitigate risks identified
- Help in implementing recommended procedures/policies and associated documentation
- Management of the whole process of Cyber Essentials certification
- GDPR gap assessment and support
- Network Security design and implementation
